Privacy policy

At Zozaly, accessible through Zozaly.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit Zozaly.shop, we may automatically collect certain information about your device and browsing activity, including:

  • Your web browser and device information
  • IP address
  • Cooskies and similar technologie
  • Pages or products you view
  • Information about how you interact with our website

When you place an order or attempt to place an order, we may collect information such as:

  • Your name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order and purchase details

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your order
  • Send updates related to purchases or customer service
  • Improve our website, products, and services
  • Help prevent fraudulent transactions and maintain website security
  • Comply with applicable legal requirements
  • Send marketing communications when permitted by law and based on your preferences

Cookies and Similar Technologies

Zozaly.shop may use cookies and similar technologies to improve your browsing experience, understand website activity, and provide relevant functionality.

Cookies may help us remember your preferences, maintain website functionality, and analyze how visitors use our website.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Sharing Your Information

We may share your information with trusted service providers when necessary to operate our business and provide our services. These may include:

  • Payment processing providers
  • Shipping and fulfillment partners
  • Website hosting and ecommerce service providers
  • Analytics and marketing service providers
  • Customer support providers

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

We do not sell personal information in exchange for money.

Payment Information

Payments are processed through secure third-party payment providers available through our checkout system. Zozaly does not intentionally store complete payment card information unless required by the payment service provider and applicable law.

Please review the privacy policies of applicable payment providers for additional information about how they process your payment information.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and fulfill orders
  • Provide customer support
  • Maintain business and transaction records
  • Meet legal and regulatory obligations
  • Resolve disputes and enforce agreements

Marketing Communications

If you choose to receive marketing emails, you may receive information about products, promotions, and updates from Zozaly.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or other actions concerning your information.

To submit a privacy-related request, please contact us using the information below.

Third-Party Services

Our website may use third-party services and integrations. These third parties may collect and process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services when applicable.

Children's Privacy

Zozaly.shop is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Zozaly

Email: support@zozaly.shop
Phone: +1 (818) 584-6273

Business Address:
10250 Santa Monica Blvd
Los Angeles, CA 90067
United States

Thank you for trusting Zozaly and shopping with us.