Terms of service

Welcome to Zozaly.shop. These Terms of Service govern your access to and use of our website and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

By accessing or using Zozaly.shop, you confirm that you are legally capable of entering into an agreement under applicable law.

We reserve the right to refuse service to anyone for legitimate reasons and in accordance with applicable laws.

You agree not to use our website or services for any unlawful or unauthorized purpose.

2. Products and Availability

Zozaly offers products for purchase through our website. We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability information.

However:

  • Product colors may appear differently depending on your device or screen settings.
  • Product images are for illustrative purposes and may vary slightly from the actual product.
  • Product availability may change without notice.
  • We reserve the right to correct errors, inaccuracies, or omissions, including pricing or product information.

We may update, modify, or discontinue products when necessary.

3. Pricing and Payments

All prices displayed on Zozaly.shop are shown in the applicable currency displayed at checkout.

We reserve the right to change product prices at any time. However, changes will not affect orders that have already been accepted and processed, except where corrections are required due to an obvious pricing error.

Payment must be completed using the payment methods available during checkout.

By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

4. Orders

After placing an order, you may receive an order confirmation. This confirmation acknowledges that we received your order and does not necessarily guarantee acceptance.

We may cancel or refuse an order in certain circumstances, including:

  • Product availability issues
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete order information

If an order is canceled after payment has been successfully processed, we will take appropriate steps to issue a refund when applicable.

5. Shipping and Delivery

Shipping and delivery times are estimates unless otherwise clearly stated.

Delivery times may vary due to factors outside our control, including:

  • Carrier delays
  • Weather conditions
  • Holidays
  • Customs or transportation delays
  • Incorrect shipping information provided by the customer

Please review our Shipping Policy for complete information regarding processing and delivery.

6. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

We offer eligible customers a 30-day return period, subject to the conditions described in our Return & Refund Policy.

Approved refunds are generally processed within 10 business days after approval, although financial institutions may require additional time for funds to appear.

7. Customer Responsibilities

When using Zozaly.shop, you agree to provide accurate and complete information when placing an order.

You are responsible for:

  • Providing an accurate shipping address
  • Reviewing your order information before completing your purchase
  • Maintaining the confidentiality of your account information, if applicable
  • Using our website lawfully

8. Intellectual Property

All content available on Zozaly.shop, including text, graphics, logos, images, website design, and other materials, is owned by or used with permission by Zozaly and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the content, policies, availability, or practices of third-party websites. Your use of third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zozaly shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms of Service is intended to limit rights that cannot legally be excluded under applicable law.

11. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will become effective when posted on this page unless otherwise required by law. Your continued use of Zozaly.shop after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

Zozaly

Email: support@zozaly.shop
Phone: +1 (818) 584-6273

Business Address:
10250 Santa Monica Blvd
Los Angeles, CA 90067
United States

Thank you for visiting and shopping with Zozaly.