Shipping policy

At Zozaly, we are committed to providing a smooth and reliable shopping experience for our customers across the United States.

Shipping Locations

Zozaly currently ships within the United States only.

At this time, we do not offer international shipping.

Free Shipping

We are happy to offer FREE SHIPPING on all eligible orders within the United States.

There are no additional shipping charges for eligible orders unless otherwise clearly stated during checkout.

Order Processing Time

Orders are typically processed within 1 business day after your order is placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Estimated Delivery Time

Our estimated delivery timeline is:

  • Processing Time: 1 business day
  • Shipping & Transit Time: Up to 2 business days
  • Estimated Total Delivery Time: Up to 3 business days

Delivery times may vary depending on your location and carrier operations.

Please note that these are estimated delivery times and are not guaranteed.

Order Tracking

Once your order has been shipped, tracking information may be provided when available.

Please allow some time for tracking information to update after the shipment has been handed over to the carrier.

Shipping Delays

While we work hard to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:

  • Carrier delays
  • Severe weather conditions
  • Holidays
  • High shipping volumes
  • Incorrect or incomplete shipping addresses

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at:

Email: support@zozaly.shop
Phone: +1 (818) 584-6273

We will do our best to assist you before your order is shipped. However, address changes cannot be guaranteed once an order has entered the shipping process.

Contact Us

If you have any questions about shipping or your order, please contact us:

Zozaly

Email: support@zozaly.shop
Phone: +1 (818) 584-6273

Business Address:
10250 Santa Monica Blvd
Los Angeles, CA 90067
United States

Thank you for shopping with Zozaly. We appreciate your trust and are committed to providing a reliable shopping experience.